Service Engineer

Job Description

We currently have an exciting opportunity to join my clients team as a Service Engineer based in Coventry. You will join on a full-time, permanent basis working 40 hours per week plus enhanced overtime.In return, you will receive a competitive salary of £30,000 - £45,000 per annum inclusive of overtime and service bonus payments, depending upon experience and how quickly you are able to get out to customers and service machines.The business is an OEM Machine tool design and manufacturing company now in its 96th year. They produce a specialised range of Multi-Spindle CNC and Automatic Lathes from their factory based in Coventry that are distributed to customers globally.They are looking to expand their Service Department to meet customer demands and requirements and therefore this is an excellent opportunity to join a dynamic, ambitious and fast-paced company with a diverse range of work on offer to a bright and enthusiasticindividual as a Service EngineerAs a Service Engineer, you will be responsible for the maintenance of machines at customer sites worldwide offering corrective and preventative maintenance solutions to keep the machines in good running order to remain efficient and reliable.Responsibilities as a Service Engineer will include:

• Responding to breakdowns and diagnose faults
• Inspecting and reviewing machines to evaluate the issue and finding a resolution to get the machine functioning and back into production
• Conducting machine surveys and then report of the findings to obtain an overview of the machines condition, highlighting areas where remedial work is recommended
• Carrying out planned scheduled maintenance at customer sites
• Supporting and delivering customer training for preventative maintenance procedures and educating operators on effective equipment use
• Conducting quality and safety checks on the machines
• Developing and maintaining good relationships with customers and communicating their feedback and plans for product development so that recommendations can be made
• Working primarily outside of the company premises with frequent regular travel. As there are international customers, you will be required to work outside of the UK
• Being willing and available with minimal notice to work away both within the UK and internationally for several months of the year, potentially for 2/3 weeks at a time. This could be on a continual basis during projects

What were looking for in our Service Engineer:

• A positive attitude and demonstrate a willingness to learn
• The ability to work well and remain professional when under pressure to meet deadlines
• Excellent verbal and written communicator with excellent customer service skills as you will be the face of the company during customer visits
• Good troubleshooting and analytical skills
• Efficient and able to demonstrate good organisation and the ability to prioritise workload effectively
• Confident to work independently using your own initiative without direct supervision but also as a team player to work alongside colleagues to complete tasks

In return as our Service Engineer you will receive the following benefits:

• 32 days holiday (including statutory days)
• Car allowance or use of company vehicle when out on service visits
• Contributory pension scheme
• Cycle to work scheme
• Company workwear

If youre looking for a new challenge, please click apply now to be considered as a Service Engineer, we look forward to hearing from you!