Sales Administrator

Job Location	Leofric Business Park, Binley
Education	Not Mentioned
Salary	19,500 - 21,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

An opportunity has arisen for an enthusiastic Sales Administrator to join a leading Machine Tool Manufacturer in Coventry. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from customers globally ina prompt manner.We are looking for an individual who is committed to providing outstanding service to meet customer needs and thrive in a busy, fast paced environment.BENEFITS: Competitive rate of pay, 32 days holiday (inc statutory holidays), contributory pension scheme, Life Insurance Cover, cycle to work schemeIf you are customer driven and passionate about servicing and supporting customers, then this could certainly be the ideal role for you.PURPOSE & SCOPE OF THE ROLE:To quote customers on spare parts/machine attachments/after-market services and process their orders from start to finish, whilst liaising with the customer/suppliers via both telephone and e-mail to get the order processed as efficiently as possibleRole & Responsibilities

Quote customers and process received sales orders via email and telephone
Chasing outstanding customer quotations
Raise and send purchase orders to our supply chain
Communicating with suppliers for delivery updates where required
Keeping customers updated on the progress of their orders and rectify any issues and find solutions
Shipping of goods and issuing invoices once the order is complete
Arranging export and import shipments, preparing and submitting necessary documentation
Build and retain positive relationships and rapport with customers and suppliers
Liaise with various internal departments including Warehouse, Inspection, Accounts and Technical
Produce/update the daily sales report on orders quoted and received
Work within the team to achieve monthly target
Maintain the department filling system
Updating CRM to maintain accurate records
Occasional reception duties including answering main telephone and welcoming visitors/suppliers
Other duties requested by Directors from time to time

Knowledge, Skills & Experience:

Hardworking, honest, punctual and reliable
Positive attitude and demonstrate a willingness to learn
Have a background in customer service with a basic understating of the sales process
A proactive team player but also able to use own initiative and work independently
Display a confident communication manner both verbally and in writing
Good Telephone manner
Keen attention to detail
Must have basic MS office skills
Microsoft Navision understanding would be advantageous but not essential - training will be given

If this sounds like you apply today.

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