Housing with Support Manager

Job Description

Housing with Support Manager£22683Based in NottinghamshireFixed term secondment until end of March 2023About UsMetropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.With 57,000 homes and more than120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.This roleMetropolitan Thames Valley is looking for an enthusiastic Housing specialist to join as a Housing with Support Manager at one of our Later Living housing sites in Nottingham. This is a full-time role with a daily presence on site, MondayFriday.There is also a requirement to take part in an on-call rota once every 11 weeks. Due to the geographical spread of the area, it is required for applicants to have a full driving licence and access to a vehicle for work purposes.As the Housing with Support Manager your main responsibilities will include the safe and effective running of your services. You will be the single point of access for customers regarding all housing and support related queries. You will be a positiveand professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus a number of residences in close proximity to the service, but living in the community. While none will bereceiving care from Metropolitan Thames Valley this may be provide by third parties and you will be a point of contact for these providersAs this is a secondment opportunity, you will be given full training and support to develop into the role as a Housing with Support Manager. What youll need to succeedAs you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision. To be consideredfor interview your CV must demonstrate: -1) Experience and awareness of the wellbeing and housing needs of vulnerable older persons2) The ability to take a positive approach to problem solving and be decisive in your own decisions3) A good understanding of Housing Management responsibilities and tenancy agreements rightsand obligations4) Knowledge and understanding of the relevant legislation relevant to this customer group5) Demonstrate a good understanding of customer service6) Good awareness of adult safeguarding procedures and responsibilitiesWhat youll get in returnYoull be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cash plan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

What you need to do nowIf youre interested in this role, take a look at the attached Job Description for more details and if its the ideal job for you, click apply now to forward an up-to-date copy of your CV.Interview dateTBCOur promiseAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realisetheir aspirations.To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.Whats in it for youOur benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional Beliefs day once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy depositinterest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About usLearn more about our benefits and organisation by viewing our attached documentOur promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving