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CRM Executive

Ann Summers
Job LocationWhyteleafe
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

CRM Executive Head Office - Whyteleafe, SurreyCompetitive salary + exciting benefits Ann Summers is SEXY, DARING, PROVOCATIVE and NAUGHTY - we push boundaries and buttons to give our customers exactly what they want!Were the destination brand for must-have lingerie and sex toy innovation and stand proud as the authority in our industry. We passionately champion sexual liberation and believe that every woman in the world should feel like the sexiest woman in the world!Whether youre working at our head office or in one of our stores, one thing thats guaranteed is no two days are the same. Were a unique brand with a phenomenally talented team of experts across all our channels - together were empowered to achieve the brands global vision.Were on the hunt for a talented CRM Executive to join the Ann Summers family - the role would be part of our Digital team, based at our head office in Whyteleafe, Surrey. Youll play an integral part in getting to know our customer to shape their AS experience and the journey we take them on.The role….

  • Deliver the customer acquisition email plan; is it customer focused and is it commercial
  • Collaborate with the CRM Manager to improve customer engagement, acquisition and conversion through successful marketing campaigns
  • Own the insights and reporting behind all acquisition activity
  • Work closely with the creative team to achieve optimised creative and messaging for all email marketing campaigns
  • Use the ESP effectively to successfully deliver the email campaigns
  • Analysis and reporting of each campaign to understand performance and take learnings for future activity
    • You will have….
  • A minimum of 1 years experience within a CRM or Email Marketing role
  • Evidence of achieving financial and customer acquisition/conversion targets for email/CRM marketing
  • Experience using one or more ESP is essential
  • Excellent analytical skills with the ability to interpret data and insight to drive change
  • Strong skill in using Excel, ie. macro, pivot tables, time saving reports and processes
  • Experience using a CRM analytical tool, ie. FastStats, Power BI, etc.
  • A collaborative approach to working with other departments across the business
  • Great communication and influencing skills
  • Impeccable attention to detail
  • A proactive way of working with a hands-on work ethic
  • A positive style with a level of resilience when needed
    • We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.Ann Summers is acting as an Employment Agency in relation to this vacancy.

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