Facilities Assistant

Job Description

Summary Working within a bustling atmosphere as part of passionate team , youll play a core part in providing fantastic customer service and facilities.Here at Sudbury we focus on creating a space where children and families can engage with heritage. We want our visit to be playful, accessible and inclusive across the museum, garden and house. Working in a wonderful building allows you to see sights membersof the public do not have the opportunity to see, from working in out attic spaces to down in the basement.This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.Youll be working on rota basis across the 7 day week. Youll be required to work bank holidays and school holidays. What its like to work here This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).If you have a disability, and your qualities, skills and experience are a good fit with the Who were looking for section below, we will guarantee you either a telephone or face to face interview. Please contact us at .uk, when you apply, to let usknow, quoting the reference number for this vacancy.Reporting to the Facilities Manager and working with the Facilities Coordinator, youll be part of a small facilities team.You will be working across the whole property.Working as a team or individually you will me maintaining our facilities to a high standard. Working in collaboration with other departments to assist in the overall experience at The Children’s Country House.The Childrens Country House incorporating The Museum of Childhood is a delight for all ages with something for everyone. Children can discover something new, or relive nostalgic memories by exploring the childhoods of times gone by, make stories, play withtoys and share your childhood with others. What youll be doing As the Facilities Assistant, youll assist with the day to day operation, cleanliness and presentation of the National Trust’s buildings and outdoor spaces.You will turn a practical hand to general maintenance work, ensuring all our facilities are keptin good working order.Helping and communicating with other teams on a day to day basis.Regular janitorial duties such as cleaning, sweeping, litter picking together with porterage will form a core part of your role, both inside and outdoors, ensuring our health and safety compliancemonitoring is recorded accordingly.You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude.Please also read the full role profile attached to this advert. Who were looking for Youll be;

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.