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| Job Location | Stoneleigh Park, Kenilworth |
| Education | Not Mentioned |
| Salary | 23,000 - 26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Who were looking for:Were looking for an experienced and talented Sales Support to join our clients busy energy contract team. Your role will be to help deliver excellent customer service by processing contracts, resolving issues and working with energy supplier partners; soyoull need to be well organised, have exceptional attention detail and be calm under pressure. Experience of working in the energy industry would be an advantage but is not essential as we will provide you with the training you need. You should have experiencein a similar role and be able to demonstrate a willingness to learn, be accurate and have a proactive approach.What youll get to do:* Ensure the timely and accurate delivery of energy contracts sold by your sales colleagues* Monitor the contract process to ensure contracts go live and potential issues are identified* Tackle potential issues appropriately and understand when and how to escalate issues* Contribute to the development of efficient contract administrative processes* Establish and maintain good working relationships with team and our energy supply partnersWhat youll need to succeed:* A good standard of education, with strong literacy and numeracy skills.* Strong proven administrative experience and exceptional organisational skills* Excellent communication and interpersonal skills, with the ability to communicate effectively to a range of audiences* Proven record of establishing effective working relationships, and able to take the initiative* Ability to listen and respond appropriately to instruction* Intermediate IT skills including Excel and Word* Good commercial acumenYou might also have:* Experience in processing utility contracts (electricity, gas, water), or similar transferable skills* Customer service experience* Process mapping/development experienceWhat you will get:A salary of £23,000 to £26,000 depending on experience plus commission, 33 days annual leave (including bank holidays), plus company benefits including pension, group life assurance (3 times salary), NFU membership and more.You will be based at our office in Stoneleigh Park, Warwickshire, working 37 hours per week, Monday to Friday. We support work-life balance and operate a hybrid working policy with a mixture of home and office working available, and access to mental healthsupport. Our company values are employee focussed; we believe in nurturing professionalism and resourcefulness in a united and inclusive work environment.
Keyskills :
Salesenergycustomer servicesupportrelationshipscontract