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Desktop Support Analyst

Reed
Job LocationStoneleigh Park, Kenilworth
EducationNot Mentioned
Salary27,000 - 30,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

I am delighted to present you with an exciting opportunity for one of my clients based in Stoneleigh, Warwickshire for a Desktop Support AnalystThe successful candidate will be responsible for providing analytical & logistical support for the desktop computing park, across the sites directly supported by the UK Desktop TeamYou will act as a support for on-going day-to-day operational needs (incidents, crash maintenance and small change requests). The role will include investigation, analysis, construction, detailed testing and implementation supportYour key duties and responsibilities will include:

  • Provide high quality analytical support for any desktop issues the individual is assigned to provide the on-going operational needs (crash maintenance and small changes). This will include investigation, design, construction, testing and implementationsupport.
  • Develop any desktop modifications in line with the agreed departmental development standards. This includes producing all the necessary deliverables e.g. proposal, specification, etc
  • Provide input to any project planning and actual recording to ensure detailed and up-to-date project plans are available for all project deliverables being worked on by the individual.
  • Provide responsive action to any high priority issue by providing the agreed level of cover e.g. 7x24 hrs
  • Ensure that Sarbanes Oxley compliant policies are applied to all applications developed or supported
Your skills and Experience will include:
  • Strong and demonstrable experience in Desktop Support
  • SCCM Experience
  • Good knowledge of overall IT environment
  • Good understanding of the development environments being supported
  • Good knowledge of business areas being supported to aid with design
  • Experience with software upgrades, hardware installations and escalating issues
This is a fantastic opportunity for someone to work in a challenging environment that offers fantastic opportunities for growth and progression.If you would like to join a multinational and a global leader player that inspires and motivates you then please apply online today with an updated CV!

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