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Job Location | Standard Way Business Park |
Education | Not Mentioned |
Salary | £26,467 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
ICT Service Desk Analyst £ 26,467.53 per annum + excellent benefitsNorthallerton, North Yorkshire - Hybrid / Agile WorkingFull Time, PermanentDo you have a love for technology and working with peopleDo you enjoy working in a role that helps people improve the way that they workIf you answered yes, and have recent experience in a similar role, they would love to hear from you!They have a new and exciting opportunity available for an ICT Service Desk Analyst to join their team and support their colleagues with any operational hardware and software issues.The roleOperating a Service Desk facility within an ITIL environment, you will assist users by problem solving and providing a repair/replacement service. You will manage and resolve issues and queries in a timely manner, escalating any major issues where appropriateand assist with procurement and hardware/software asset management.You will assist with the installation, configuration, upgrade and maintenance of servers, PCs, printers, scanners, mobile devices and any other equipment within the scope of the ICT department, ensuring that an accurate and current inventory is maintainedof all equipment.You will have the opportunity to engage with projects and support the team with their projects.They would like to speak to anyone who has experience in the following: