Customer Care Administrator

Job Location	Rearsby
Education	Not Mentioned
Salary	20,000 - 24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , part-time

Job Description

Customer Care AdministratorLocation: Leicester, LE7Salary: up to £24,000 per annum pro rata DOEHours: Monday-Friday (Hours negotiable) Permanent Part-time VacancyDo you have previous experience as a highly motivated and organised administrator Are you able to prioritise your own workload Do you thrive in a fast-paced working environmentFlowers Associates are currently working exclusively with a National Energy company, who due to expansion are seeking an experienced Customer Care Administrator to join their supportive and growing team in LE7 on a part time permanent basis. If you are a confidentand organised Administrator with excellent customer service skills, looking for part time hours then, this could be the role for you!The role:As a Customer Care Administrator, you will be responsible for the inbox of customer care related enquiries and queries, displaying excellent customer service skills as well as a methodical, organised approach to working.The successful Customer Care Administrator will be responsible for the following duties: Take ownership of the customer care inbox, liaising with customers, National Planners, and other internal members of staff regarding issues/enquiries raised Create jobs and accuracy update information on the internal database Raise issues/enquiries with Branch Managers where necessary regarding competition of job Save and upload competition paperwork onto the internal database Be methodical and organised in keeping lives notes on the database when dealing with live jobs/requests Assist the Planning team with any additional duties such as administration, overflow call log, system logs and database information updateThe ideal Candidate will:Demonstrate a vast amount of administration experience, including excellent IT skills including a previous CRM system knowledge, Microsoft Excel, and Word. The ideal customer care administrator will have outstanding work ethic, with the ability to prioritisetheir own workload and see through to completion. The ideal candidate will have excellent customer service skills and have worked in an office based, fast paced environment. This role would be ideal for someone looking for school hours of 930am-230pm or parttime hours of 25 hours a week. If this role sounds interesting to you, then please apply!Benefits: Holidays (amount to be confirmed pro rata) Hybrid working policy once competent The industry is an important field with a big future ahead Free onsite parkingAdditional: Roughly 1.8-mile drive from Rearsby Roughly 6.4-mile drive from Mountsorrel Roughly 6.7-mile drive from Thurmaston Roughly 8.2-mile drive from Melton Mowbray Roughly 10.8-mile drive from Groby Roughly 13.1-mile drive from Leicester City Centre

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