Deputy General Manager

Job Location	County Antrim
Education	Not Mentioned
Salary	£32,000 - £34,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Reed Hospitality are pleased to be recruiting for a Deputy General Manager for a localward winning family business which owns and operates 5 hotels across the Island of Ireland. This position will be based in Co Antrim.Job SummaryThis role requires you to work alongside the General Manager overseeing all aspects of the Hotel from financial management, Customer service to staff development, to help achieve targets set by the company and organising the business to achieve success.Duties/Responsibilities.

To work along with the GM to develop a business plan for the Hotel.
To lead motivate, mentor, encourage, direct, and manage your team in all property operations.
To maintain a regular presence throughout the Hotel engaging with all departments ensuring that your teams are maintaining the Hotel standards to the highest levels as per departmental S.O.Ps.
To perform duty management duties ensuring consistency of service and cover.
To assist the GM in adhering to the Hotels operating budget and capex plan.
To work with all departments in planning rotas analysing staffing levels and address variances to ensure optimum staffing levels.
To work with the GM and HODs to prepare plans and strategies to ensure the maximization of property performance.
To demonstrate the ability to create a climate of professional and personable service that creates memories by anticipating needs and exceeding expectations of our guests.
Working closely with the GM to monitor sales, revenues, and expenses to determine variance, assess against the targets set making Adjustments in strategies and forecasts accordingly.
To work with all departments where sales are difficult to achieve to ensure all costs are controlled.
To work with the GM on monitoring competition and making business adjustments if necessary.
To be aware of all Hotel policies and procedures ensuring they are adhered to.
To ensure all staff have been fully inducted and trained within the hotel to the set standards.
To ensure all staff report for duty on time and in full uniform.
To record any employee lateness or absence acting on excessive as per hotel policy.
To be involved in interviewing selection training and appraisals as required.
To maintain a safe working environment promoting a workplace free from harassment demonstrating commitment to work life balance.
To Perform any reasonable duty that may be requested.

For more information on this role or similar roles, please contact John Phillips on or

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