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Job Location | Catcliffe |
Education | Not Mentioned |
Salary | 23,000 - 26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Junior Support Developer Title: Junior Support DeveloperLocation: Sheffield, United Kingdom Employee Status: Full Time, PermanentExperience Required: Entry Level RoleSalary: £23 000 -£26 000The company:Founded in Dublin in 2010, provides taxi companies with the tools they need to compete in todays fast-paced world. Our taxi dispatch software powers over 750,000 rides every day in Ireland, the UK, Finland, the USA, and Canada - and were currently expandinginto a number of new markets.Our vision is to put taxi companies at the centre of mobility. We support this in threekey ways: by building the worlds best taxi dispatch system; delivering a marketplace for openinnovation and creating new enterprise models to transform the taxi industry.We recruit people who are Sound, Participate with passion and purpose, who are Ambitious for our customers and themselves, are Resourceful and use Kinetic energy to spark ideas and put them into motion! Have you got SPARK Role As a member of the Support team within the company, your role will be to provide a comprehensive support service to a wide range of customers, primarily in the taxi industry. This service includes duties such as ensuring that all issues that customers raiseto the support desk are investigated in full and resolved within a timely manner whether this be through our ticketing system or via a call directly to our support line. As well as this you will be responsible for locating potential bugs that are reportedby customers and developing solutions to these where possible. The service also includes maintenance of the customers phone systems that are crucial for their business operations. Responsibilities