Reference Administrator

Job Location	Camperdown Industrial Estate
Education	Not Mentioned
Salary	18,953 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Its time to make the "rightmove" in your customer service career!Rightmove Landlord and Tenant Services (RLTS) is growing. Were an ambitious lot who really celebrate ideas and innovation, championing our people to play an influential part in our journey. We have some truly exciting plans to make our flagship referencingteam even bigger and better in 2022 meaning now is the perfect time to get involved in an exciting growing business with lots of oppurtunity.As a company we reference prospective tenants for rental homes across the UK and also offer our customers and prospective tenants home services to help them get settled. It is a fast paced role with opportunities to grow into various other positions withinthe business as the company evolves and expands.We pride ourselves on having a dynamic office that offers fantastic customer service to our clients and require passionate and committed individuals to join us as we continue our growth.While we know your income is one of the most important aspects in choosing a new career opportunity, we also know money cant always buy all the happiness, so were big on the work-life balance too. Our phone lines are open 9am until 5pm Monday to Friday,meaning your evenings and weekends are your own (we are very sociable though so if you want to spend some of that free time with us you wont hear us complaining). We also know sometimes you cant beat the comfort or convenience of being in your own home,so we offer a hybrid working policy - wed love to see you in the office 3 days a week but the other 2 are flexible based on your own preference.What do we need from you

Lets be honest, most of your time is going to be spent on the phone or speaking with our customers via email, so you need to be an excellent verbal and written communicator - confident, professional and approachable.
You also need to be able to manage and take ownership of a busy workload.
Were looking for people who thrive in, and are able to contribute to, a hardworking and dynamic team, and who have a willingness to learn, develop and build on feedback.

Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you cant say yes to all the above, but are smart, self-motivated and passionate about delivering agreat experience to our customers then you could be just what were looking for.Lets sweeten the deal some moreWe really care about our people and their families, and we have a range of benefits to make life that little bit better. This includes:

25 days holiday each year, plus Bank Holidays, and the ability to buy up to 5 more days per year.
Aviva private medical insurance for you and your family
A cash plan so we can pick up the bill on things like dental and optical care, prescriptions, and physiotherapy
Enhanced maternity and paternity leave
Life assurance policies
Referral bonuses

Dont take our word for it, just have a look at some of the testimonials from members of our Rightmove teams."RLTS is one of the best companies I have worked for. They give you a lot of support and training throughout your employment and make you feel like a valued member of staff. There is a lot of scope to progress withing the business, and you willalways be encouraged to do so. I feel lucky to have the opportunity to be a part of such a supportive team of colleagues.""Its refreshing working for a company that allows me to express my individuality and values me as a person as opposed to a number. RLTS is a family in which I never wish to leave as they enable me to feel powerful professionally as well as personally and mycolleagues provide a support I doubt Ill experience anywhere else.""Incredibly supportive environment working with a great bunch of people. Every day is different, and always busy, and youll find that working hard and having a good attitude will give you plenty of opportunities to develop and grow.""I LOVE working for RLTS, you really arent a number, your part of a family and I have never grown more as a person both in and out of work with the coaching and support from some of the most amazing people. They are stuck with me for life"If youre interested, we would love to talk to you to find out more about you, your motivations and any relevant skills and experience.

Keyskills :
Customer Service

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