Customer Service Coordinator

Job Location	Sywell
Education	Not Mentioned
Salary	21,000 - 23,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Were currently looking for a driven Customer Service Coordinator to join a forward-thinking and growing organisation based in Northamptonshire. This is a permanent role, working 9am-5.30pm Monday - Friday and offering up to £23K.Due to business growth our client is looking for a driven candidate who faces tasks with enthusiasm and a positive approach. This is a golden opportunity for someone who enjoys a varied role and the ideal candidate will be customer focussed with excellentorganisational and computer skills.If you want to be part of a small but busy team then this might be the role for you!The Role:

Answer and resolve customer and supplier queries efficiently
Ensure all communications are recorded in writing; confirming conversations, bookings and complaints
Maintain and develop strong relationships with clients and suppliers
Identify profit opportunities with new and existing clients
Booking in services to meet clients needs and ensuring these are fulfilled
Collating insurance details and licenses from suppliers and making sure they are compliant
Ensure the project database is maintained and kept up to date

You:

Previous customer service experience within an office environment
Excellent computer skills with the ability to pick up new systems quickly
High level of accuracy
Uses own initiative to solve problems
Works well under pressure in a fast paced, busy environment
Excellent organisational skills with the ability to multi-task
Can show a flexible approach to work and can adapt to any situation

If you have a real passion for customer service and want to work for a fantastic growing company please apply today!Please note, due to the volume of applications we receive, we are unable to acknowledge every application. Therefore, if you have not heard from us within seven days of your application, please assume your application has been unsuccessful. However,if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on file and contact you in the future.

Keyskills :
AdminCustomer ServiceOrganisational Skills

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