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Administrator

Red Snapper Group
Job LocationRyton on Dunsmore
EducationNot Mentioned
Salary£12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.RSR Public Safety are currently recruiting on behalf of our policing client based in Ryton on Dunsmore for an Administrator. You will provide administrative and clerical support to all departments within the organisation, including administration supportwith their day to day duties and responsibilities.This is a full-time, temporary role, offering a pay rate of £12 p/h (FTE £23,121 per annum).Hybrid working available.Main Duties:

  • As first point of contact for customers, responding to calls/emails, prioritising, referring or sign posting to the required information at the first point of contact wherever possible. Processing incoming post and action correspondence when appropriate.
  • Maintaining office spreadsheets, databases and filing systems and entering data as required.
  • Produce management reports, particularly in relation to case referral and seizure of property subject to invoicing.
  • Manage own workloads and tasks in a prompt, efficient and proactive manner, ensuring completion within service level agreements.
  • Produce management information on a variety of issues using data extracted from IT systems and other manual records for internal and external use.
  • Participate in other areas of work or support other customer groups as required by the needs of the business.
  • Organise meetings/visits on behalf of the company as well as meet and greet visitors
  • Maintain appropriate levels of company’s stationery and marketing materials.
  • File all electronic and paper-based documents which need to be held and maintain an update to current filing systems.
  • Directly liaise with customers in respect of initial case referral acceptance criteria, referral and seizure of property issues. Proactively raising and escalating these issues to supervisors.
Essential Requirements:
  • At least 1-year administrative experience in a busy, customer service focused office environment with frequent direct contact with customers, using manual and computerised filling systems
  • Good working knowledge of using IT systems
  • Ability to deal with completing demands and organise work to meet deadlines
  • Good communication skills both verbal and written.
  • Educated to QCF Level 2 including passes in Maths and English OR work experience deemed to have brought the postholder to a comparable level.
Role is subject to vetting checks at the relevant level.Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us andare successfully placed!Red Snapper Public Safety is a member of the Red Snapper Group.The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.The Red Snapper Recruitment Group is an equal opportunities employer.

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