Senior Collections & House Officer

Job Description

Summary Are you a proven manager of collections or houses Can you bring your conservation knowledge to this close knit team We need someone who can champion fantastic collections care and practise, visitor welcome and the day to day operation of managing volunteersto give great experiences.This is a fixed term opportunity is for an annualised 1508 hours, running until the end of February 2024.This works out at 29 hours per week for 52 weeks. Regular working days will be Monday, Tuesday, Friday and either a Wednesday or weekend day each week.Interviews will take place at Rufford Old Hall on 10th February. If you have any questions before the job advert closes, please contact Katie Owen (Senior Collections & House Officer):.uk What its like to work here Rufford Old Hall and its surrounding gardens and woodland provide visitors with a true Lancashire experience. It was home to the Hesketh family for over five centuries and the diminutive size of the property still gives it a lovely, homely feel today. Althoughthe Hesketh family no longer reside at Rufford Old Hall, there is a still a close family here made up of our National Trust staff and volunteer family who work together to care for this beautiful house and grounds. What youll be doing As the senior lead of the House Team, youll manage a team of Collections & House Officers, Collections Assistants and volunteers to implement preventive conservation and cleaning programmes in the house to ensure excellent standards of care, deliveringstrategies to improve conservation. Youll be responsible for the planning and implementation of conservation projects, collections care and daily opening of the house ensuring appropriate resources are in place to provide a consistent and excellent visitorexperience.Youll collect and accurately record information to inform our understanding of the house and the collection and use preventive conservation techniques to improve how we conserve, interpret and present the property. Leading by example youll ensure a cultureof excellent customer care, engaging our visitors with conservation and the values and behaviours of the National Trust.Youll be head of department for the house and work closely with other heads of department. You will regularly be duty manager for the property and work alongside the wider property team consisting of our House, Welcome, Facilities and Food and BeverageTeams Who were looking for Wed love to hear from you if you have:

• Significant knowledge of working in historic properties
• A strong working knowledge of preventive conservation and understanding of collections care and management
• People management skills including rota planning, objective setting and conducting performance reviews, experience of volunteer management
• Knowledge of visitor experience principles and the ability to contribute ideas to improve access to the collection
• Knowledge of the relevant compliance, health and safety and emergency procedures
• Strong communication and interpersonal skills, enabling relationships to be built and maintained, both internally and externally.

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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