Specialist Housing Officer

Job Location	Rudgeway
Education	Not Mentioned
Salary	26,000 - 29,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Our client is now looking for a Specialist Housing Officer to join their busy team!They are currently looking for a Specialist Housing Officer who will cover Gypsy and Traveller sites in Bath/Bristol/Newport and some of North Somerset. They will also support the delivery of services across our wider team, including working with tenantsin HMOs and general needs accommodation. Whilst experience of working with the Gypsy, Roma and Traveller community is helpful, it is not essential to fulfil this role.The Company welcome job applications from people of all backgrounds and strongly encourage applications from Gypsy, Roma and Traveller people. They will offer an interview to applicants of Gypsy, Roma or Traveller background who meet the essential criteriafor the role.The role is for 30 - 37 hours per week. They are flexible on the exact hours which can be discussed and agreed with the successful candidate.SALARY: £26,000 to £29,000 (pro rata) per annum dependant on experienceSpecialist Housing Officer Duties:

Managing rent accounts and ensuring their residents access relevant means tested benefits and support wherever needed.
Reletting tenancies and pitches ensuring void works are completed and re-letting is undertaken in a timely manner.
Conducting regular estate and site inspections and acting on the findings within agreed timescales.
Working in partnership with local providers to get the best outcomes for their residents.
Working with residents and local authorities to resolve reports of anti-social behaviour.
Deal effectively with complaints.
Deal with any breaches of pitch licences in line with our procedures.

Specialist Housing Officer Requirements:

Significant experience in a social housing or similar role
Experience of arrears management, understanding of welfare benefits and promotion of income maximisation.
Understanding of working with diverse communities.
Experience of managing and developing respectful, productive and supportive relationships with residents, colleagues, managers and external agencies and stakeholders.
A full driving licence, access to own transport and business use insurance

Specialist Housing Officer Benefits:

25 days annual holiday rising to 30 days.
Company pension.
Life Assurance.
Annual bonus.
Health cash plan, which includes discounts to a wide range of shops and services.
Free onsite car parking
Support with personal development through their Skills Academy

About the Company:Our client is a provider of housing and support services in the West of England and Gloucestershire, their vision is to meet housing need and deliver homes that change peoples lives. The Companys aim for its customers is to ensure that the housing andservices they provide serve as a platform for growth, facilitating all their customers to achieve their aspirations. In this way, they make their homes truly life changing by ensuring that our service has a positive impact long after a person has left accommodation.The Company CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how they deliver their services and work together successfully:C Customers First - Customers are at the heart of our services and decision making.A Aspirational and Accountable - They are ambitious for their customers, staff and stakeholders. they work with integrity, learn from mistakes and do what they say they will.R Results - They work hard and deliver great results for their customers and for their client.E Everyones view matters - They listen to understand, improve and build our servicesS Supportive - They tackle challenges head on and inspire each other to achieve their potential.If you feel like you meet the above criteria of the Specialist Housing Officer, please apply now!Closing Date: Midnight on Sunday 11th September 2022Interview Date: Wednesday 21st September 2022They are continuously developing their inclusive, values driven culture that welcomes and embraces the diversity of their staff and customers. They are keen to increase their own diversity and particularly welcome applications from underrepresented groups.

Keyskills :
HousingSocialSocial Services

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