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IT Business Relationship Manager

Job LocationRhiwceiliog Pencoed
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Driving our digital developmentServing ROCKWOOL Group with digital expertise, you and your team will ensure a smart and seamless experience in the interactions between internal colleagues, customers, stakeholders and vendors. We foster an environment that encourages development - to enable you to take ownership of your career with us. Digitalization is at the top of the agenda, and you will be part of an evolution that will take our business further. As you work globally, you will develop through the many daily touchpoints and the challenges you face in making ROCKWOOL a great company to do business with.Do you have recent experience as a Business Relationship Manager or Key Account Manager in an international company Rockwool is hiring a BRM who can build trusted relationships within the business and focus on the alignment of business strategy within the IT strategy and the development of services.Key ResponsibilitiesAs a Business Relationship Manager, you are a strategic point of contact for senior management who has ownership of both business strategy and business value results. You will work in close collaboration with the business and Digital to ensure focus on customer needs and strategy to secure that IT investment is maximized with a focus on benefit realization. Your role is mainly based at our Bridgend Office in Wales UK. International travel is expected (approx. once a quarter).Business Relationship Manager

  • Managing senior management level stakeholders within Group Advisory Boards and Operating Companies (OPCOs)
  • Single point of contact for senior management
  • Account planning across the customer base to drive focus and actions in Digital to increase customer satisfaction
  • Communicate with stakeholders regarding the status of issues, strategic projects and future requirements related to IT projects
  • Creation and maturing of business cases to aid in the prioritization and investment process
  • Coordinate the cost of projects and services with the OPCOs
  • Aligning portfolio planning across all OPCOs with Digital deliveries
  • Undertaking stakeholder satisfaction surveys
  • Direct, plan and deploy feedback mechanisms for internal IT customers
  • Manage intake process for ideas and gate 0.
  • Your profileAs an individual, you have experience in stakeholder management and the ability to communicate about complex problems in a non-technical and simplified manner to raise awareness and understanding within Digital and throughout the Rockwool GROUP. You are well organized and able to work on own initiative. You know how to influence and engender collaboration.
  • Bachelor degree or similar
  • 3+ years’ work experience as a Business Relationship Manager, Business Partner or Key Account Manager in an international company
  • 3+ years’ experience driving a Transformation journey with C Suite Stakeholders
  • Experience from an IT service provider organisation.
  • Excellent communication skills in the English language.
  • InterestedWould you also be proud to enrich society like we do Apply now to join us improving modern living conditions for millions of people worldwide.Closing Date: 15th April 2021 Required skills
  • Digital Transformation
  • IT Transformation
  • Strategy
  • Business Relationship Management
  • Key Account Management
  • Keyskills :
    Digital Transfmation IT Transfmation Strategy Business Relationship Management Key Account Management

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