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Customer Service Representatives Home Based

Job LocationRadcliffe, Manchester
EducationNot Mentioned
Salary£8.72 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Customer Service Representative - Emails Only - HomeworkingJob Type: Ongoing tempIndustry: Customer Service via emailLocation: RadcliffeSalary: £8.72 an hourFull Time Shifts available: Sunday to Thursday 9am-5pm (35 hours)Start Dates - Wednesday 27th May 2020Due to the current circumstances you will work from home initially with a view to moving into the Radcliffe offices once we are able to return to normal working practices.Applicants must have either a computer or laptop with windows 10 and access to wi-fiAs a Customer Service Representative Homeworker we are looking for individuals who are passionate about delivering exceptional customer service. As this role is predominantly emails, you will need to be an excellent communicator and have excellent IT skills. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills. Your day to day responsibilities will include:As a Customer Service Representative Homeworker, your day-to-day responsibilities will include:

  • Acting as the first point of contact for all queries via e-mail
  • Providing a world class customer service by email
  • Dealing with queries and complaints regarding orders
  • Working to team and individual targets
  • Logging all information accurately on the in-house system
  • What you will need:
  • Previous experience of delivering exceptional customer service
  • Ability to empathise with the customer
  • Ability to work under pressure in a fast-paced environment
  • Problem-solving skills and the ability to take ownership over each customer query
  • Excellent communication skills at all levels
  • A passion for customer service
  • Excellent team player
  • You can expect to benefit from Search:
  • Great working environment
  • Newly refurbished building
  • Weekly pay - so youll always have a good cash flow
  • 28 days holiday per year
  • Dedicated consultant at Search Consultancy to help you along your career development
  • Have we sparked your interest If so then dont delay and apply today!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

    APPLY NOW

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