3rd Line Technical Support Engineer + Car allowance

Job Location	Queens Drive Industrial Estate
Education	Not Mentioned
Salary	£34,299 - £35,000 per annum, negotiable, inc benef
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

3rd Line Engineer Travel RequiredHQ - Nottingham£34,299 plus car allowance and Major company benefitsMy client a fast growing organisation based in Nottingham are expanding their IT team, due to growth they are looking for a 3rd Line Engineer to join them.The main purpose of the role is to proactively monitor and support the IT infrastructure and ensure the highest performance against agreed SLA (Service Level Agreement) is attained. You will also act as an escalation point for the 1st and 2nd line teams.Key Technical Skills / Experience:

Experience working in a fast paced manufacturing environment is essential.
In-depth understanding and experience supporting Microsoft Windows Server platforms, Microsoft365 and network infrastructures.
Detailed working knowledge of Microsoft HyperV virtualisation, SQL Server, VPNs, WANs and cloud-based technologies including Microsoft Azure.
Broad experience of acting as a Point of Contact for all service related questions.
Demonstrate opening questioning, faulting finding, critical thinking and problem solving skills.
Experience of working as part of a geographically diverse IT function.
Able to prioritise and manage multiple workstreams including incident resolution and project work.
Excellent verbal and written communication skills.
Experience of engaging with multiple stakeholders and prioritise activity accordingly.
Demonstrable experience of ownership of key customer issues / problems and the ability to follow up the status of escalations.
Communicate progress in a timely manner.

If you are comfortable with been on call, and travelling to other sites as well as been in around the Nottingham HQ and have advanced Support skills this role will be for you. They offer career & financial progression and other beneficial rewards.

Keyskills :
Sql ServerWindows AzureVirt

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