Junior Operations Analyst

Job Location	Old Trafford
Education	Not Mentioned
Salary	£20,000 - £25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

An exciting opportunity has arisen within BES Utilities for a Junior Operations Analyst to join our dynamic team based in Trafford Park, Manchester.With a headcount of 850+ within the group and brand-new state of the art Manchester head offices, we are looking for driven candidates that want to grow within an established business.Experience within the sector would be preferable but not essential.Role and Responsibilities (but not limited to):

Working as a member of the Metering Team, you will be responsible for;
Taking ownership, investigating and resolving customer and industry issues
Analysing and maintaining the accuracy of customer data within the industry
Ensuring all tasks are completed with speed and accuracy
Contacting customers to obtain information in order to resolve their enquiries, and keep them updated
Dealing with industry data & flows alongside metering/department queries
Reviewing processes and recommending improvements
Contributing to business growth and revenue generation via improving billing accuracy
Updating full suite of MS Office software with accurate information

Key Experience Required:

Proven numerical and analytical skills to a high standard
Strong administration skills
Microsoft Office
A high level of confidentiality
Strong communication skills, both written and verbal
Flexibility and willingness to learn
Enjoy working with people
Ability to work as part of a team
· Ability to work accurately, with attention to detail

Competencies & Behaviours:

Committed to professional development
Attention to detail
Driven by a desire to make improvements
Passionate about customer experience
Able to work in fast pace environment

Benefits:

Working hours - Monday to Friday
Annual leave buy & sell scheme#
Free off street parking
Employee Assistance Programme (EAP)
Access to Employee Health Scheme
Career development
Long Service Awards
Employee Recognition Incentives
Company events
Career progression / promoting within
Free tea & coffee
Local discounts / benefits

Be part of our future!If you would love to join us as our new Junior Operations Analyst, we encourage you to find out more.Apply today!Required skills

Analytical
Analytical Skills
Data
Resolving
Software

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