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Job LocationMicklefield, Leeds
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Midland Building Products Group is the UK’s leading independent stockist of doors from all major suppliers, and a market leading manufacturer of standard and bespoke fire doors, doorsets and glazed screens.Leeds Doors and Cubicles, part of MBP Group, are seeking an individual with a strong customer service background to act as internal sales lead, ensuring all enquiries are managed. Efficiently process sales orders, handle all customer enquiries for the business, andprovide effective administrative support to the team to ensure a smooth running of a busy unit.This is a full time position for 40 hours a week Monday - Friday.KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:

  • Act as internal sales lead
  • Liaise regularly with internal departments
  • Use correct processes to ensure all enquires are handled and managed from identification through to resolution, in an effective and professional manner
  • Raise, process and update various systems with PO’s, sales orders, quotations and invoices
  • Manage accounts and assist with the progression of orders
  • Identify opportunities to continually improve processes
  • Resolve any customer enquiries and issues that may arise in a swift and efficient manner
  • Liaise with customers and clients over the phone and via emails, ensuring high levels are customer service is maintained at all times
  • Provide general administrative duties, including filing and scanning
  • Maintain filing systems for all documentation, both electronically and paper based
  • Ad-hoc duties when required
  • ….and any other duties required to support the achievement of the Company’s objectivesMINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED:
  • A minimum of 3 GCSE’s, or equivalent, including English and Maths, at Grade C or above
  • Strong customer service background
  • Proficient with Microsoft packages (including Word and Excel)
  • Experience in a previous role would be desirable
  • A background in manufacturing would be advantageous
  • KEY BEHAVIOURAL COMPETENCIES:
  • Must be proactive and have a positive approach
  • Detailed and methodical.
  • Able to prioritise workloads to meet ever changing departmental and organisational deadlines
  • Ability to work in a team and individually
  • ADDITIONAL SKILL REQUIREMENTS:
  • Strong verbal and written communication skills
  • Conscientious and task focused
  • Capable of working under pressure
  • Must be IT literate to a high standard
  • WHAT YOU WILL RECEIVE:
  • A competitive salary
  • 28 days holiday
  • Onsite parking
  • Please click APPLY, to submit your CV for this role. For further information, please contact ALEXANDRA at Midland Building Products.We reserve the right to close this posting early should a suitable individual be found.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships**NO AGENCIES** Required skills
  • Administrative Support
  • Customer Service
  • Microsoft Office
  • Sales
  • Keyskills :
    Administrative Suppt Customer Service Microsoft Office Sales

    APPLY NOW

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