Cloud Infrastructure Technical Lead

Job Description

Cloud Infrastructure Technical Lead Norwich / FlexibleYou will be joining Aviva at an exciting time for our data platforms and services, which form a core pillar of the organisational strategy.Working within the IT Data & Analytics Platform, you will beleading the team responsible for the delivery, support and maintenance of the Cloud infrastructure that underpins our data exploitation and analytics tooling. This tooling includes QlikSense, Business Objects, Dataiku and RStudio amongst others, and is usedby business teams across the entire Aviva Group.The Cloud Infrastructure Technical Lead is a key role within the team. You will ensure that we have optimised platforms in place to cater for the data tooling applications used by the business, and that theseplatforms comply with Avivas Cloud Hosting Standards. You will provide innovative solutions to infrastructure problems and deliver automated solutions. You will lead a team of Infrastructure Engineers to deliver the required outcomes for our Data Exploitation& Analytics tooling.Responsibilities:Lead a team of on-shore and off-shore Infrastructure Engineers, providing technical leadership & guidance, embedding best practices, performance managing, developing and growing the teamEnsure high availability of the applicationtoolset, driven through architectural design, monitoring & alerting, & delivery of service improvementsSupport resolution of production incidents related to the data tooling service, including root cause analysis, implementation of fixes, and post-incidentreviews supporting process and service improvementsGuide projects and business teams with performance concerns to understand bottlenecks, and propose and deliver enhancementsImplement standards, processes and controls which ensure compliance with the AvivaCloud Hosting Standards, including security and vulnerability management, and AMI refreshesDeliver Application Upgrades in line with a defined release scheduleDefine controls and standards for newly adopted technologies and develop migration plans to drivetransformationExpand and improve the current infrastructure code base using modern infra-as-code patterns and automating maintenance routines to support day-to-day activitiesMonitor and track Cloud tooling costs and continuously seek to optimise processesand infrastructure to drive cost efficienciesOwn technical infrastructure designs, leading on any future advancements in architectural changesCollaborate with other teams within the Data and Analytics Platform to deliver change effectivelySkills & experiencerequired:Recent hands-on experience with public Cloud platforms (such as AWS, Microsoft Azure and/or Google Cloud) and container-based architectures, alongside experience with modern software design patternsStrong knowledge of Jenkins, Terraform, Packer, PowerShell& UnixExperience with both Windows & Linux OSAble to lead, motivate and develop technical resources, delivering successful team outcomes through collaboration and innovative thinkingAble to manage and prioritise multiple requests in a fast and pressurisedenvironmentAble to balance long-term direction and necessary short-term goalsStrong interpersonal and communication skills. Excellent stakeholder and relationship managementExperience in working within an Agile methodologyAdditional Information:You must beable to be on-site in Norwich for at least part of the weekWhat will you get for this roleSalary between £50,000 - £55,000 depending on skills, experience and qualificationsGenerous defined contribution pension schemeAnnual performance related bonus and payreviewHoliday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional daysUp to 40% discount for some Aviva products through "My Aviva Extras" plus discounts for Friends and Family. (Some exclusions apply)Excellent range of flexiblebenefits to include a matching share save schemeWorking at AvivaAt Aviva, were people with a purpose. To be with you today, for a better tomorrow.We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who dothe right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.The way we do this is important too, were all about our people - thats you - so we can be pretty flexible. If you want towork from home some of the time or change your hours so you can pick up your kids or care for someone in your family, were very open to that. In fact, we dont advertise roles as either part or full time, because we know each person has different needs, justas each business area has different needs. So, its up to you to discuss working hours during your interview.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employeesto bring their whole self to work and that starts with you.We interview every disabled applicant* that meets the minimum criteria for the job. Once youve applied, please send us a separate email stating that you have a disclosed disability and well makesure we interview you.Wed love it if you could submit your application online. If you require an alternative method of applying, please give Guv a call on or send an email to .*As defined in The Equality Act 2010*. By minimum criteria we mean you shouldprovide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.