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Account Manager

Reed Business Support
Job LocationLathom, Ormskirk
EducationNot Mentioned
Salary23,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Account Manager | Lathom, West Lancashire | £23k | Mon - FriWe have an amazing opportunity to become an Account Manager within the Customer Service team to act as the main point of contact between customers and the business for a global manufacturing company based in Lathom, West Lancs.This role includes duties such as

  • Monitoring customer ordering patterns and minimise deviations from forecast expectations, within constraints of customer account status
  • Capture customer enquiries and relate to Sales and Market Planning to identify sales and marketing opportunities.
  • Meeting the monthly customer contact plan agreed with Sales.
  • Achieving lead time targets for order processing to release to distribution and for enquiry handling.
  • First time accuracy of transactional processing including sales orders and claims.
  • Handling queries, enquiries, approved product sample and literature requests, complaints and claims and resolving them within agreed timescales
  • Ensuring customer logistics data (delivery requirements etc) is maintained accurately for a group of customers.
  • Ensuring that deliveries are made in line with agreed dates and co-ordinating communications with customers and internal and external departments following any changes to these dates
  • Ensuring that deliveries are scheduled and communicated in line with despatch and transportation capabilities
  • Raising of appropriate documentation to cover orders and claims
The skills we require for this role are
  • Ability to use own innovative and word hard
  • Experience of office 365 package including Excel
  • Driven and ambitious
  • Excellent communication and team working skills
  • Experience of working within an administrative environment
  • SAP experience
Some of the Benefits included
  • £23,000 salary
  • 25 days holiday plus bank holidays
  • Pension plan
  • Hybrid working after training complteted
  • On site fitness activities
  • Holiday salary exchange scheme
If you think this amazing opportunity is for you please APPLY NOW or contact Anna Nelson.

APPLY NOW

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