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Customer Support Coordinator

Job LocationJarrow
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Join a successful and growing team as a Customer Support Coordinator!Office Angels are thrilled to present an outstanding opportunity for an experienced Customer Support Coordinator to join our client, based in Jarrow, on a permanent contract basis. This is your chance to contribute to the companys ongoing growth and bepart of a well-established and successful business. If you are dedicated, hard-working, and eager to progress in your career, the company is ready to invest in you and provide the necessary support and training to help you flourish in your long-term career.In this varied, customer-focused and administrative role, you will play a crucial part in supporting the team and ensuring the smooth operation of daily tasks. As part of this dynamic company, you will have the opportunity to enhance your skills while makinga significant contribution to their overall success.

  • Location: Jarrow, South Tyneside
  • Hours: Monday to Friday, 9:00 AM - 5:00 PM, 37.5 hours per week
  • Salary: £23,000 - £25,000 (dependent on experience)
  • Holiday and Pension scheme
  • Free on-site parking
Main Responsibilities:
  • First point of contact for customers calling the business, responding to queries, providing support and updates on SLAs.
  • Collaborate closely with the operations manager to oversee daily business operations and provide administrative support.
  • Liaise with various departments to enhance operational performance and efficiency.
  • Monitor ongoing projects and maintain effective communication with staff and customers.
  • Assist with works planning and coordinate tradesman appointments.
  • Respond promptly to correspondence and emails from customers and suppliers.
  • Support in planning applications and building regulation applications.
Qualifications and Experience:
  • Previous experience in a business work environment is preferred.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications.
  • Strong attention to detail.
  • Ability to thrive in a fast-paced environment.
If you are seeking a challenging and rewarding role as a Help Desk Administrator, we invite you to join this fantastic team by applying today. Take the next step in your career and become an integral part of this growing company.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Keyskills :
Customer ServiceCustomer SupportCustomer Service AdvisorAdministratorCustomer Service AssistantCustomer Service AdministratorCustomer Service ExecutiveCustomer ServiceCoordinator

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