Accommodation Housing Estate Manager

Job Description

LocationRosyth, KY11 1BLAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, bold and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience: • Meaningful, purposeful work • The ability to learn and grow • The right opportunities and resources • To care about your wellbeing • To feel valued and included About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our workJob descriptionThe ChallengeDIO RD Accommodation offers a wide and varied role and a unique opportunity to improve the lived experience of our Service Families. This is an exciting time to join our team as new contracts will be awarded next year and you will be involved in both the mobilisation and de-mobilisation programmes. RD Accommodation North is a small team who cover Scotland, NI and the North of England. A Housing Estate Manager is responsible for managing the delivery of the housing service within a dedicated geographical area of responsibility, this role currently covers the West of Scotland and Cumbria and travel to locations to carry out assurance and meet with Customers will be required (Post COVID restrictions).ResponsibilitiesMain ResponsibilitiesA Housing Estate Manager in DIO will: Engage with a wide range of stakeholders including Industry Partners, Service Customers and occupants. Work collaboratively with Industry Partners to ensure successful delivery of the NHP (National Housing Prime) contract. Carry out Patch Management within your area of responsibility to assist with the development of Additional Works Plan. Carry out Regional Assurance activities. Manage the resolution of area level 2 stakeholder complaints. Promote strong working relationships both within the team and with other teams across DIO and MoD. Carrying out the Occupant Management of non-NHP SFA (Service Family Accommodation). Authorise and manage Additional Works Services,. Line Management responsibility for one Band D. Essential requirementsFull UK Driving Licence - this role currently covers the West of Scotland and Cumbria and travel to locations to carry out assurance and meet with Customers will be required.LicencesUK Driving LicenceBehavioursWell assess you against these behaviours during the selection process:

Leadership

Communicating and Influencing

Managing a Quality Service

Seeing the Big Picture

Working Together

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing

Managing a Quality Service

Benefits We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers. We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance. The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: • Highly competitive Pension Scheme• Flexi-time scheme • Alternative working practices such as working from home • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service • Ability to roll over up to 10 days annual leave per year • In addition to 8 public holidays per year you will also receive leave for HM The Queen’s birthday • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments • Special Paid Leave for volunteering up to 6 days a year • Enhanced maternity, paternity and adoption leave • Employee Assistance Programme to support your wellbeing • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops Learning & Development• Professional and Personal Development of skills • Access to thousands of training courses through Civil Service Learning, some free or paid by DI