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Customer Care Operative

Hunterwell Recruitment Ltd
Job LocationIbstock
EducationNot Mentioned
Salary30,000 - 37,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As a high performing business, our client, is looking for high performing Customer Care Technician to cover Leicestershire based developments, so youll ideally live in or around the Ibstock area.Main Duties:

  • Providing a maintenance and repair service on new properties to the required standard, as arranged by the Customer Care team, in liaison with the customers.
  • Ensuring the quality of work provided by the Sub-Contractors on behalf of the Customer Care team is of the required standard.
  • Representing the Company in a polite and professional manner that is expected when dealing with and entering customers properties.
  • Paying due care and attention whilst working in purchasers homes using dust protection measures and cleaning area after work.
  • Managing all related paperwork and emails as required.
  • Communicating progress and updating clients at all times regarding current works.
  • Taking responsibility for all Company tools and Company van, ensuring they are kept in presentable and in full working order.
  • Attending meetings that may be necessary in the performance of your duties.
  • Complying with and upholding company policies and procedures.
  • Undertaking any additional tasks as may reasonably be required from time to time.
  • Maintaining all Health & Safety aspects associated with Covid-19.
Youll have excellent face to face customer service skills from dealing directly with homeowners or tenants, a broad multi trades background, a good understanding of construction/house building and be IT literate.

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