IT Technician Support Apprentice

Job Location	Holmfield
Education	Not Mentioned
Salary	12,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent,full-timeB

Job Description

Employer description:Drive DeVilbissis one of the leading manufacturers and distributors of durable medical products in the world today, with manufacturing and distribution centres in the UK, Ireland, United States, Canada, Germany, Spain, France, Australia, Romania, Taiwanand China. This means it provides a truly global service complimented by the added benefit of local knowledge.The company is dedicated to its customersby consistently offering the best quality and mostfunctional products across a broad spectrum ofhealthcare providers needs, better value andcompetitive pricing, world-class customer serviceand technical support,friendly people to workwith and ongoing innovation.Job overview:This is a fantastic opportunity for a bright and enthusiastic Apprentice to be part of this exciting team. As an Apprentice you will gain valuable hands-on experience, with the opportunity to experience time across all areas, thus generating a real in-depthunderstanding of how a successful Technology function operates within Drive DeVilbiss.As part of their role the IT apprentice will work closely with their mentors and line manager in the Tech Support team who will create a positive and supportive working environment that will enable the Apprentice to put their academic learning into practice,whilst having the opportunity to add real-time value and contribute to each team.Primary duties include:

General service desk ticket support
Support the service desk engineers with project work
Deal with calls into service desk helpline
Assist In machine builds
Assist in general house keeping of IT Solutions

Desirable skills:

Good timekeeping
Ability to multitask
Ability to prioritize
Ability to work under pressure

Personal qualities:

Analytical Mind
Attentive to detail and accurate whilst working with multiple IP addressing & configurations.
Keen to progress/learn new skills

Entry requirements:You need to have 5 GCSEs:

Maths and English (or equivalents) at grades D or above
3x GCSEs grade A-C in any other subject

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here https://Qualifications/UKQRS/Default.aspx.Future Prospects:The successful candidate will be supported during their apprenticeship programme with an opportunity to be hired full time upon completion and support with another scheme/course where possible. We are looking for someone to mould into a future service deskemployee.Important Information:QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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