General Practice Manager

Job Description

Purpose of the RoleYou will be managing an audit portfolio and be a key contact for those clients, delivering on multiple assignments to agreed deadlines alongside the Partners. You will demonstrate the highest technical standards, but also communicate those ideas to clients in a clear, concise and actionable way with minimal input from a Partner. You will be trusted to manage projects fully and to budget.You will actively seek opportunities to contribute to the firm’s growth and management. You will take responsibility of your team and help to develop team members, working with the Partners to manage the team. You will support the firm’s values and act as a role model for other members of the team. You will be based in and will spend the most time in our Hayes office. In addition, you should expect to work in other offices, particularly in central London, on occasion.Key Takes and ResponsibilitiesActively manages a portfolio of clients (starting at around £400k) ensuring that for each client all deadlines are met, the work is carried out within budget and the job is finalised to minimise partner review time. The portfolio will consist of a mix of Audit 75%, Accounts Prep 15% & Corporate Tax 10% (estimated). Takes part in other ad-hoc exercises such as investigations, due diligence and other duties as required by clients or partners. Plans jobs and organises assignment to ensure the job is carried out in the most efficient way possible and that deadlines are met. Fully understands the clients’ businesses and the issues they face.Takes an active role in the leadership of the General Practice team, supporting the Partners with the management of the office.Carries out all work, and ensures the work of staff is in line with ISO 9001 procedures. Fully understands clients’ businesses and the issues they face.Provides clear instruction and constructive feedback to staff in a timely manner.Acts as training manager and mentor to allocated trainees.Takes an active role with motivating staff and managing issues informally, raises more serious matters with HR where appropriate.Produces training material and regularly presents training to trainees on a variety of topics. Actively participates in meetings, workshops and training. Takes an active role in Business Development activities aiming to build on current client relationships and establish new opportunities. Assists with the preparation and presentation of new client pitches. Attends training and is committed to CPD, continually developing and increasing their knowledge and skills to give the best possible service and advice to clients and staff. Takes responsibility for billing procedures and debt collection where appropriate and in liaison with client partner.Provides ideas and input to new innovations and improvements to help improve efficiency and productivity and better improve the quality of services we offer.Skills and ExperienceRelevant Accounting Qualification such as ACA or ACCA. Experience of working in a professional services environment, managing both people and an audit portfolio for at least 2 years.Commitment to client care and service beyond expectation.High level of technical competence.Commitment to CPD and ensuring technical competence is continually improved.Commercially aware and able to apply and communicate technical knowledge in a clear and commercial way.Good communicator.Ability to give feedback in a constructive manner.Deadlines/time managementAttention to detail