Service Assistant

Job Location	Hanbury, Droitwich
Education	Not Mentioned
Salary	9.60 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team, youll play a core part in providing fantastic customer service.The Hours: Flexible hours available which includes weekend and school holiday days; (No Evenings & No Split Shifts)The Salary: £9.60 per hourDuration: Fixed Term Contract for 12 months with the opportunity to extend What its like to work here Here at Hanbury Hall, you will be part of our amazing Visitor Reception team and you will work alongside our three Welcome & Service Assistants. As part of your role youll be a welcoming face to our visitors and help them start their experience. Reportingto the Welcome Manager, theyll guide you through your induction and make sure you have access to all training and development needs. Youll also work closely with our fantastic team of Visitor Reception staff and Volunteers.The original formal gardens, designed by George London, have been faithfully re-created and complement the relaxed later gardens, with orangery, orchards and walled garden. Click here for more information about this location What youll be doing Visitors are a vital part of what we do. As the Service Assistant its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, youll be;

Working alongside a big staff team and volunteers in delivering outstanding customer service across the property

Working across our welcoming and admitting visitors to the property, providing information and orientation

Working on our property tills selling admission tickets, processing payments of activities and events and promoting our Growing Support strategy (Memberships/Donations/Fundraising)

Promote events, offers, products and benefits of actively supporting the National Trust

Support in the delivery of events at times throughout the year

Support across the property/portfolio when required

Who were looking for Wed love to hear from you, if you have:

A can-do attitude

Genuine enthusiasm for working with people

A willingness to learn new skills

Ability to work well in a team or on your own

Good understanding of the National Trust and what we do

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust properties for you, a guest and your children (under 18)

Tax free childcare scheme

Rental deposit loan scheme

Season ticket loan

Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most locations

Independent financial advice

Click here to find out moreabout the benefits we offer to support you.

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