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| Job Location | Glebe Farm Industrial Estate |
| Education | Not Mentioned |
| Salary | 20,600 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Training Administrator, Rugby - £20,600 per annum(9 am - 5 pm or 8.30 am - 4.30 pm - Monday - Friday)Areas of ResponsibilityFirst point of contact for telephone enquiriesManaging the training and enquiries inboxes and deal with related emailsManagement of training course bookings from enquiry through to post course care.Promote membership when discussing training (and associated benefitsMaintain the Database/CRM system, ensuring that information is accurate, and continually update trainee recordsTraining related activities, processing applications, chasing payments and DBS applications, sending out confirmation and certificates. Co-ordinating tutors and booking accommodation, and refreshmentsSetting up training room for candidates, including printing training notes, course slides, and tutors packsCo-ordinate dates for exams, booking tutors, issuing certificates, and chasing up where exam modules need to be re-takenAct as DBS Counter signatory, checking IDs and completed paperwork, updating DBS recording system.Chasing data, VAT numbers etc. chasing payments, sending out e-mails etc.)Using Xero (full training will be given) for raising of training related invoices, credit notes and purchase invoices, scanning and uploading of invoices.Assisting the Operations Manager prepare the supplier payment run and the monthly credit card reconciliationAssist with the chasing of outstanding member subs, processing online card paymentsAssist with membership administration when membership administrator on annual leaveTHE PERSONBackground/ExperienceSignificant administrative experienceGood computer skills and knowledge of Word, Excel and OutlookUsed to working with databases/CRM systemsUsed to dealing with customers constantly via all media (phone, e-mail, letter)
Keyskills :
AdministrativeApplicationsMembershipTraining