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Administrator

Jefferson Wells
Job LocationGlebe Farm Industrial Estate
EducationNot Mentioned
Salary£12.81 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Sales Administrator Duration: 9 Month initial contractLocation: Rugby, CV21 1STRate: £12.81/hour PAYEPrincipal PurposePrimary responsibility for end-to-end sales order processing for Industrial Quality Solutions portfolio and accessories.Responsible for general operational tasks and office administration.Principal Elements:Sales Processing

  • RMS order process within SAP R3 & SAP S4 Hana.
  • Liaise with customers regarding order status and internal scheduling teams.
  • Proactively monitor the order timeline.
  • Review customer order and quotation documentation for order processing accuracy.
  • Handling of out of box failures and warranty items.
  • Support for day-to-day management of UK Web Shop, including customer order management where required.
End-to-end sales order processing
  • Responsible for processing aftersales accessories transactions in CRM and ERP.
  • Respond to customer requests and liaise with technical team
  • Proactively encourage customers to order directly via the web shop and provide basic support for web shop queries.
Business Process Support
  • Managing growth and development of customer databases, primarily CRM ibase and MS Dynamics.
  • Support internal sales inbox to ensure customer requests are handled or passed onto the relevant contact.
Cover & Support
  • Provide cover for Sales Administrator in periods of absence.
  • Support to Business Operations Manager.
  • Ad-hoc support to other departments as and when required.
  • 37.5 per week
  • Working hours - 8.0 to 17.15 Monday to Thursday & 8.30 to 16.00 on Friday
  • Remote working - 1 to 2 days per week / as per agile working policy

Keyskills :
SAP

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