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Customer Service

Manpower
Job LocationExeter Airport, Clyst Honiton
EducationNot Mentioned
Salary22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A new exciting role has become available: If you are Customer Service focused, this role could be of interest! You will be responsible for providing excellent customer service both to direct customers & existing trade partners. Role: Customer ServiceLocation: ExeterType: Perm/ Full TimeSalary: 22kKey Tasks

  • Respond to telephone enquiries and direct them to the appropriate person (if required)
  • Manage enquiries received through our live chat facility
  • Process orders received by email, telephone & through our website (from both trade and retail customers)
  • Process & manage orders received via customer portals
  • Email customer VAT invoice receipts
  • Provide consignment tracking details
  • To manage and communicate delivery exceptions
  • To check and sign off courier invoices
  • To assist in the preparation for events by compiling appropriate literature as requested
Essential Skills
  • Proven working experience with Microsoft Office
  • Previous experience regarding telephone contact with customers
  • Previous experience within a Customer Service environment
  • Previous experience in an admin role
  • Ability to work independently and as part of a team.
  • Possess attention to detail skills
  • Have the ability to multitask+

Keyskills :
Customer Service

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