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Job Location | Eccles, Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, part-time |
About the role 0 Role ResponsibilityProviding an excellent customer service experience by :Understanding customer requirements and offering timely responses.Managing a Customer Service Ticketing SystemLiaisingwith other departments to solve problemsArrangingrefundsHandling customer complaintsRunning weekly reportsCommunicatingwith external suppliers on occasionYou will needTohavea good understanding of customer service principlesTo be organised and able to prioritise workloadTo be able to think on your feet and solve problemsTo have great communication skills with a polite and confident mannerTo have a good eye fordetailTo be able to use Office 365 (Excel and Word)To be a self starter and be comfortableusing yourown initiativeWhats in it for youAt Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: