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Sales and Service Operative

Job LocationCrewe
EducationNot Mentioned
Salary21,424 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

More About the Sales and Service Operative Opportunity:Our Sales and Service Operatives play a vital part in the operation and the customer journey by rolling up our sleeves up to get things done. Their focus is to deliver excellent customer service and assist with any sales related queries.Our ideal candidate will be self-driven with a caring approach to customer service.We offer excellent internal development opportunities, and we provide full training on site.

  • Salary: £21,424 per annum
  • Hours: Monday-Friday 8am-5:30pm
  • Job Type: Full time and permanent contract
  • Location: AO Latchford Building, Weston Road, Crewe
Heres What You Can Expect To Be Doing As Our Sales and Service Operative:
  • 100% admin-based customer service
  • Replying to customer queries via text and through eBay
  • Maximising sales via all sales streams
  • Support Elek direct (discounted products with pack damage etc)
  • Process refunds
  • Update stock on the system
  • Inputting orders
  • Assist with customer product queries
  • Listing items direct to our website
  • Liaise with warehouse staff to move products
  • Report to site manager
A Few Things About Our Sales and Service Operative:
  • While working it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.
  • Customer Service experience (Essential)
  • Computer Literate (Essential)
Why Choose AO:Our people are our superpower, and thats no accident. Were looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.With AO, the skys the limit. Well support you to be the best version of yourself and always drive your career forward.We keep things simple. We say things like "treat every customer like theyre your gran and make decisions your mum would be proud of" because were personal and act with integrityevery day in every action.Great People Deserve Great Things:
  • At least 5% contribution pension scheme
  • Healthcare Cashback Scheme
  • Attendance Bonus
  • Exclusive Staff Discount
  • Enhanced Maternity, Paternity and Adoption Packages
  • Expression of wish service
  • Make a difference days (x2 fully paid charity days a year)
Click Apply now to join our family and find out more about the Sales and Service Operative role.

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