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Customer Service

Job LocationCrewe
EducationNot Mentioned
Salary20,000 - 23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are looking for an enthusiastic Administrator/Customer Service candidate to join our clients busy team based in Crewe.Monday - Friday (With an early finish on a Friday!) 25 days holiday plus Bank Holidays Offering £21,000 - £23,500The successful candidate will provide excellent customer service, excellent verbal and written communication skills. They will have the ability to create and maintain strong relationships with colleagues and customers. Strong IT skills, in particular MicrosoftExcel, Word and Power PointMain duties include:-

  • Efficient handling of enquiries.
  • Customer communication.
  • Timely and accurate generation of quotations including follow-up.
  • Timely and accurate handling of orders including acknowledgement, contract review and customer support.
  • Ensuring all customer progress enquiries for standard products are responded to within 24 hours.
  • Develop a good working knowledge of Company products and services in order to provide detailed guidance to our customers.
  • Deal with comments and complaints from customers as they arise.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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