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Mortgage Adminstrator

Job LocationCrewe
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Mortgage AdministratorTo provide day-to-day administrative support to the Mortgage Team and its Advisers, who are located across multiple offices, in order to ensure that client relationships and outcomes are optimised.Key duties:

  • Processing of applications and accurate data entry into relevant company and third party systems.
  • Working closely and building strong business relationships with mortgage & protection providers as well liaising with as Advisers, clients and other third parties to successfully progress cases.
  • End-to-end case management and the responsibility to ensure that cases progress from the decision in principle stage through to completion, and aftercare.
  • Ensuring that all stakeholders are kept up to date at all times.
  • Dealing with incoming phone calls, emails and post in a timely manner.
  • Ensuring that client files are maintained at all times to a high standard, with all appropriate documentation.
  • Providing administration support to Advisers and where required, completion of pre-application research into providers’ policies.
  • Support the day-to-day business operations within the mortgage team.
  • Maintaining technical competence at an appropriate level to meet the requirements of the role.
  • Skills & Experience:
  • Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel).
  • Demonstrate a confident telephone manner & excellent customer service skills.
  • Excellent organisation skills.
  • Successful candidates will need to demonstrate professionalism and be comfortable dealing with high volumes of lenders and providers.
  • Excellent attention to detail.
  • Demonstrate a positive attitude at all times.
  • Work well on own tasks as well as on shared goals as part of a team.
  • Manage time effectively with the ability to multi-task.
  • Experience within the mortgage sector desirable.
  • Required skills
  • Mortgage Advisor
  • Mortgage Lending
  • Keyskills :
    Mtgage Advis Mtgage Lending

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