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CUSTOMER SERVICE ADMINISTRATOR

KPI Recruiting
Job LocationCrewe
EducationNot Mentioned
Salary21,840 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER SERVICE ADMINISTARTORCREWEFULL TIMEPERMANENTPOSITION£21,840 Are you a customer focused, service orientated candidate looking for a Customer Service role based in Crewe Due to our clients continued success, we are actively recruiting for a customer service administrator to join their growing office team. You willbe joining a successful UK E-commerce business that provide a range of services and customer service is at the heart of all that they do! Investing heavily in staff and training this is a company who will support you as you grow. Although mainly focused onassisting customers with their queries some of your time will be spent administering the correct documentation and processing orders.Key duties:

  • Deliver a prompt and efficient service to all enquiries received via telephone, email, live chat or post, offering help, advice and support
  • Processing orders for customers
  • Maintain an awareness of current promotions and product changes
  • Resolve any order issues and find a solution to problems
  • Generate customer interest in the companys own branded products
The ideal candidate will have a genuine passion for customer service, excellent communication skills both written and verbal, professional approach and a can-do attitude. Must be proficient on systems, a positive approach and the ability to work in a busyteam environment.Excellent company benefits including:
  • Competitive salary with annual salary reviews
  • An additional day holiday for each year spent with the business, up to 33 days a year
  • Pension
  • Genuine potential for career progression and training with clear development objectives and support
  • Staff discount on retail products
  • Staff recognition scheme
  • Mental health counselling and GP access programme
  • Death in service insurance at 3 x your annual salary, paid to a beneficiary(s) of your choice
  • Annual flu shot
  • Specsavers vision testing
  • Cycle to Work
  • Generous long service cash rewards from 5 years of service
  • Free parking with easy access to rail and bus routes
  • Fun and exciting social and team building events
  • A high value working culture
Hours-Monday - Friday 9.30am-6pm(plus one Saturday in every three)If you would like more information on this role or would like to apply please email your CV toor or call the team on .

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