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Contact Centre Customer Adviser

Job LocationCrewe
EducationNot Mentioned
Salary1 - 19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job descriptionThe Role:You will be working in a newly refurbished, vibrant contact centre, you will be the first port of call for The Theo Paphitis Retail Group. We are looking for a fun and energetic person who will be used to working in a fast paced customer centric environment. Who are we....The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first class product knowledge. We are passionate about retail!Why us....Were passionate about our people and our customers! We are committed to succeed and deliver results. Continuous improvement is in our DNA, always striving to be the best! We are looking for customer service team members who are just as passionate about deliveringexceptional service as we are! Are you inOur promises to you:Well create a vibrant, fun and energetic environmentWell equip you with the skills, knowledge and tools to succeedWell develop & reward you for your achievementsPlus we will give you some fantastic discounts too!Our purpose.

  • To get it right first time for our customers
  • By joining the customer service family youll be a great communicator who loves problem-solving for our customers, truly putting the customer at the heart of our conversations
  • We believe in servicing customers in the channel of their choice so youll get to do this! Live chat, email, social media and voice are all part of the customer service role. Youll have a great variety in your role
  • Building relationships will be key to your success, so let that bubbly, friendly personality shine through whilst helping our customers & developing your career
A bit about you..you will
  • Have a passion for getting it right
  • Be Energetic & Enthusiastic
  • Have the ability to get around on a computer
  • Be self-motivated & a team player
  • Have awesome communication skills
What youll get from us
  • Great salary up to £19,500
  • Pension scheme
  • Amazing discounts at Boux Avenue, Ryman and Robert Dyas! Happy Shopping!
  • A family of talented people to work with
  • Subsidised canteenyou wont go hungry here!

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