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Client Account Manager

Page Personnel Secretarial & Business Support
Job LocationCrewe
EducationNot Mentioned
Salary26,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An exciting opportunity for a Client Account Manager to join a well-established design and creative manufacturing business. With customers across a wide range of industries, from retail to financial services, you will be responsible for project managingtheir requirements, ensuring product delivery.Client DetailsOur client, based in Crewe, is a market leading business. Supplying to a wide range of industries, the Client Account Manager will build relationships with customers to ensure service delivery.DescriptionDuties of the Client Account Manager include:

  • Developing strong, long-term relationships with assigned clients and ensuring they receive excellent customer service
  • Having initial discussions with clients, clarifying their needs, budget and timescales.
  • Presenting Company credentials and taking design briefs from clients.
  • Briefing designers and estimators and agreeing actions and timescales.
  • Ensure the costing is accurate and that the design meets the brief and provides good value.
  • Attending client meetings and design presentations
  • Working with colleagues throughout the business to help secure sales.
  • Ensure all documentation is completed, agreed and signed.
  • Understand why some projects dont proceed and address any lessons learned.
  • Attend handover meetings and introduce the client to the Project Manager.
  • Obtain feedback on our service after a project has been completed
  • Spotting and pursuing opportunities for further work with assigned clients
  • Complete all account management administration
  • Compile client performance statistics and research data for the Business Development Manager.
  • Carrying out any other tasks as may be reasonably required.
ProfileThe successful candidate will be/have:
  • Experience within a marketing department and/or experience of an account management or client facing role
  • Proactive client management and customer service skills
  • Ability to develop strong working relationships at all levels
  • Willingness to make decisions and take responsibility
  • Willingness to learn
  • Good commercial awareness
  • Good team working skills and the ability to communicate at all levels
  • Excellent communication skills, both oral and written
  • Excellent presentation skills
  • Excellent organisational, planning and time management skills
  • Good attention to detail
  • Ability to use own initiative when working alone
  • Good problem solving and analytical skills
Job OfferThe salary on offer is £26k - £30kGreat progression and developmentA brilliant office culture

Keyskills :
"client support" "customer account manager"

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