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Retail / Catering Manager

Job LocationComber, Newtownards
EducationNot Mentioned
Salary£30,757 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

An exciting opportunity has arisen for a Retail / Catering Manager to oversee delivery of high-quality catering, retail and admissions at WWT Castle Espie Wetland Centre. We welcome 45,000 visitors a year with an annual turnover of approx.£325,000.Retail / Catering ManagerRef: TM(24)/CELocation: WWT Castle Espie Wetland Centre Hours: 37.5 Hours per week, working 5 days out of 7 including weekends and bank holidaysSalary: £30,757 per annumThe RoleAs our Retail / Catering Manager you will be a key member of the senior team at the site, contributing across departments to support delivery of the financial, conservation and visitor engagement targets.We are looking for a proactive manager to maximise sales across our café, shop and admissions offer whilst leading your team to deliver high service standards.You will ensure a constant drive for results through a positive, dedicated approach to change and make business improvements with the ability to lead by example and drive forward our commercial offer.About YouTo join as our Retail / Catering Manager you’ll need:

  • Exceptionally high food safety standards and ability to assist with basic food preparation when required
  • A strong financial acumen, understanding P&L, labour percentages and cost of sales
  • Good organisational skills with the ability to spot new commercial opportunities
  • Proven experience in motivating and coaching team members
If you enjoy leading a team to develop a vibrant trading environment that provides an excellent visitor experience then we would love to hear from you.About UsWe are WWT, the charity for wetlands and wildlife.We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas,balancing conservation with sustainable livelihoods and influencing national and international conservation policies.When visiting our website you will notice that this position is referred to as Trading Manager. This is how the role is known internally within WWT.In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
  • 33 days annual leave, inclusive of bank holidays, increasing to 38 days after 5 years’ service
  • Contributory pension scheme matching up to 7%
  • Life assurance providing 3 times annual salary
  • Access to a wide range of resources to support your health and wellbeing including our 24/7 Employee Assistance Programme
  • Enhanced family friendly policies
  • Cycle to work scheme
  • Free entry to all our centres
Closing date: 10th March 2024 Interview date: First interviews w/c 18th March 2024Second interviews w/c 25th March 2024InterestedIf you would like to apply and find out more about this position, please click the apply button to be directed to our website.WWT is an equal opportunities employer and all applications will be considered solely on merit.Registered Charity Number England & Wales, no 1030884 and Scotland , no SC039410.No agencies please.Required skills
  • 1Catering
  • 1Food Safety
  • 1Organisational Skills
  • 1Sales
  • 1Team Leadership
  • 1Retail Management
  • 1Financial Acumen
  • 1Visitor Engagement

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