Temporary Customer Service Administrator

Job Location	Colwick
Education	Not Mentioned
Salary	£11.44 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Temporary Customer Service Administrator Monday – Friday 9.00 AM – 5.00 PM (You may need to support on the odd Saturday if requested) £11.44 per hour Starting ASAP.SF Recruitment are currently recruiting for a Temporary Customer Service Administrator. This role is based in East Nottingham and is temporary on going.This would be a fantastic role for candidates based in Newark, Bingham, West Bridgeford, Lowdham, Colwick and the surrounding areas.You must be able to drive to be considered for this role.Responsibilities:• Provide excellent customer service via phone, email, and other channels• Address customer inquiries and troubleshoot issues• Maintain knowledge of products, services, and policies• Document customer interactions accurately in CRM system• Resolve complaints and ensure customer satisfaction• Collaborate with team members and departments to resolve complex issues• Meet performance targets for quality and productivity• Participate in training and continuous learning opportunities• Adhere to company policies and guidelinesRequirements:• Previous customer service experience preferred• Strong communication and problem-solving skills• Ability to multitask and prioritize in a fast-paced environment• Proficiency in CRM software and computer skills• Teamwork skills and collaboration with colleagues and departments• Empathy and patience in handling complaints and difficult situations• Attention to detail and accuracy in documentation• Positive attitude and commitment to exceptional customer servicePlease only apply if you are available immediately and happy to complete a temporary assignment!

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