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Job Location | Chryston |
Education | Not Mentioned |
Salary | 21,000 - 22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Customer Service - Hire DeskGlasgow G69 Chryston area- paying around £21.5k - £22k+ 25 holidays & bonus & great benefits - Monday to Friday 8am -5pmDealing with customer orders & enquiries relating to PLANT Hire / Construction equipmentThe Customer Co-Coordinator will liaise with clients ( in coming enquiries ) regarding product selection, delivery times and general queries. Communicating externally and internally using Telephone & Email to ensure all orders are placed in an efficientand accurate manner. Supporting other colleagues within the company liaising with customers and providing assistance where necessary.Problem solving of customer queries in a timely fashion ie - is a delivery delayed / liaising with Sales Representatives where necessary. Support the customer, ensuring they have a positive experience with the company take appropriate action to rectify customercomplaints in terms of product quality or delivery.Assisting with finding best transport costs in the depot to ensure the most efficient and cost effective use of company vehicles and/or external hauliers. To deal with all other customer service enquiries...
Keyskills :
Customer ServiceOrdersPlant HireRentalsTransport