Customer Service Hire Desk

Job Location	Chryston
Education	Not Mentioned
Salary	£21,000 - £22,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

CUSTOMER SERVICE - HIRE DESK - Glasgow G69 Chryston area- paying around £21k - £22k+ 25 holidays & bonus & great benefits - Monday to Friday 8am -5pmDealing with customer orders & enquiries relating to PLANT Hire / Construction equipment - You will liaise with clients ( in coming enquiries ) regarding product selection, delivery times and general queries. Communicating externally and internally using Telephone & Email to ensure all orders are placed in an efficient and accurate manner. Supporting other colleagues within the company liaising with customers and providing assistance where necessary.Problem solving of customer queries in a timely fashion ie - is a delivery delayed / liaising with Sales Representatives where necessary. Support the customer, ensuring they have a positive experience with the company take appropriate action to rectify customer complaints in terms of product quality or delivery.Assisting with finding best transport costs in the depot to ensure the most efficient and cost effective use of company vehicles and/or external hauliers. To promote and up-sell products & services where possible..... Great company & benefits on offer! Required skills

Customer Service

General Administration

Orders

Plant Hire

Rental

Keyskills :
Customer Service General Administration Orders Plant Hire Rental

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