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Customer Service Assistant

Job LocationChipping Sodbury
EducationNot Mentioned
Salary?15,846 - ?17,970 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Customer Service Assistants are important as they?re the first point of contact for our customers.This is a part time position Monday, Thursday8.45am - 5pm and Friday 8.45am - 12pm plus 3 out of 4 Saturday mornings8.45am - 12.30pm paid as overtimeOur Chipping Sodbury branch is afriendly and supportive environment where every day is different. Our Branch Network is truly the heart of our customer service.We?re looking for friendly, helpful people who thrive on providing excellent service to join one of our teams.Your main responsibilities will be completing transactions for our customers and supporting them with their enquiries. We give our customers clear and accurate information in a friendly, professional and efficient way.As you increase in confidence, you?ll work through an accreditation scheme moving you through the different levels of the role. You can own your personal development and grow with us.We have a reputation for excellent customer service and we really want to meet people who care about customers as much as we do.

  • You?ll need recent customer service experience to be successful and a positive, flexible attitude.
  • We?re looking for someone who has excellent communication skills and the confidence to talk to lots of different people.
  • You?ll be able to deal with customers? enquiries in a careful and accurate way and ideally youll already have some cash handling experience
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