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Job Location | Briton Ferry |
Education | Not Mentioned |
Salary | £23,500 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Ths Recruitment are proud to be recruiting for the role of Care Planner.Our client are dedicated to providing exceptional support and care for people in their own homes.Our Client vision is to help people to remain in their own homes where they are happiest and to live well.You Must be an experienced full time Planner working, 5 days per week (37.5 hours per week) Monday to Friday, for the hours of 9am - 5pm or 8am-4pm.As a Care Planner , you will play an integral part as one of the key people between our Care Professionals and our clients. If you are bright and friendly, can multi-task and provide an excellent customer experience, then this can be the ideal role foryou.The Care Planner is expected to perform a variety of duties in the coordination of scheduling service for clients.The Care Planner is expected to assist and support other staff members in order to provide the highest quality service to clients with emphasis on creating strong relationships.YOU MUST HAVE • Excellent customer service skills• A focus on relationship building• Ideally have previously worked in a care environment• Previous experience working in an office environment• Excellent organisational and prioritisation skills is a must• This is a fast moving environment so the ability to work well under pressure, be responsive and use your initiative is key• Excellent communication skills - good telephone manner and the ability to listen and explain things clearly at all levels.• Be able to produce reports for the leadership team• A willingness to participate in an on-call system for out of office hours, on a rota basis• Have a good working knowledge of Microsoft Office packages and be computer literate• Due to the community nature of the role, a car driver with access to a vehicle is essential In return, we offer:• A competitive salary• 20 days annual leave plus 8 days bank holidays (increase to 22 days after 1 years service)This role is subject to DBS enhanced disclosureIf you think you have the skills to match please apply.