Customer Service Coordinator

Job Location	Blossomfield
Education	Not Mentioned
Salary	22,000 - 24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Working for a leading global manufacturing company, a Customer Service Coordinator position has arisen, joining a small and welcoming team with flexible hours and hybrid working.A pivotal member of the Customer Service Team, you will be ensuring the customer receives first class service at all times.Duties of this Customer Service Coordinator include -

Handling incoming queries and concerns via phone and email.
Investigating and resolving any customer complaints.
Processing orders and raising quotations.
Ensure order and schedule timescales are adhered to.
Analyse and problem solve queries.

Customer Service Coordinator desirable skills and experience -

Experience working within a similar role - ideally Manufacturing, or Engineering.
Confident speaker and problem solver with key clients.
Strong attention to detail and awareness of compliance procedures.
Sales order processing and quotations experience
IT literate, able to use MOS and CRMs to a competent level.

Benefits for this Customer Service Coordinator position include -

Starting salary of £22-24,000p/a plus bonus
Very flexible working hours for all staff.
Hybrid working option
Modern day office space and the use of dual screens.
Bespoke training program.
Free parking.

If you have worked in Customer Service or Sales Administration and you are looking to join a supportive and friendly team, please Apply Now with an updated CV or contact Lucy @ ASC Connections for more information.ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Keyskills :
customer servicesales administratororderscomplaints

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