Technical / IT Support Specialist

Job Location	Blackbushe Airport, Blackwater
Education	Not Mentioned
Salary	£23,000 - £27,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Technical / IT Support Specialist, Blackbushe (Surrey) - Up to £27k dependent on experienceWe’re looking for a Technical / IT Support Specialist who is ready for the next step in your career. You’ll be joining an innovative business with a lot of growth in the pipeline, playing a vital role in keeping IT running smoothly.As Technical / IT Support Specialist you’ll be someone who is confident with working collaboratively with all aspects of the business to ensure smooth operation. Are you confident with troubleshooting issues and ensuring new starters are able to effectively use new tech This is the perfect role for you.Here’s what you’ll be responsible for as Technical / IT Support Specialist:

Working with the Head of Engineering and Tech Director to understand the needs of the Product Engineering team and how best to service them using technology

Working with key stakeholders and directors to ensure the continued success of the business

Onboarding of staff on their first day and supporting them in their first week

Creating self-help documents to allow people to self-serve on the most commonly asked questions and issues

Collaborating with Developers, Product Owners and UX Designers on a daily basis, troubleshooting issues and removing blockers

Running regular security audits and penetration tests to ensure we are able to identify and manage any security risks

Working with the Tech Director to determine how best to measure and improve the performance of IT

Below is what they’re looking for in this Technical / IT Support Specialist:

Previous experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Experience with Microsoft Azure stack, InTune, Office 365, Azure AD, lastpass, AWS and atlassian products

Hands on experience with both Windows and Mac OS environments

Strong understanding of computer systems, mobile devices, other tech products and a familiarity of remote desktop tools

The ability to diagnose and troubleshoot basic technical issues

Must be an analytical thinker and walk through a series of complicated technical actions until the issue has been resolved

If this sounds like your ideal Technical / IT Support Specialist role we want to hear from you as soon as possible.Please get in touch quoting JW988 when applying for this Technical / IT Support Specialist role. Required skills

Microsoft Office

Technical Support

Windows

Windows Azure

Mac OS

Keyskills :
Microsoft Office Technical Suppt Windows Windows Azure Mac OS

APPLY NOW