IT Technician

Job Description

About UsDomino Printing Sciences provides industrial printing expertise and reliable solutions to help the worlds manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage,life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers products by allowing them to create differentiatedpackaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Dominohelps to enable product safety, improved supply chain management and brand protection.The RoleThe UK IT team is essential to the success of the Domino business and operates with a positive attitude, capable of adapting to challenges and change. We provide a service that people are dependent on. If we dont anticipate potential failures, are too slowto react, or take too high a risk in our work, then manufacturing targets will not be met and Domino customers will not be satisfied.We are looking for someone who will support the IT team in their objectives and daily tasks. You will be trained and will gain experience on the job across a wide range of IT areas including: Management of virtual servers (VMware); providing reliable services to application owners. Network configuration around the site; to allow individuals to connect to the Domino network. Windows PC support; primarily Windows 10 and Office 365/PowerApp applications Management of printers in the factory and offices. Management of mobile, softphone and desk-phone devices. Assisting with hot-desks and audio-visual equipment in our meeting rooms.We will ask you to get involved in projects with colleagues and assist in the delivery of tasks to time and budget.You will have the opportunity to work across numerous departments and a variety of different stakeholders including R&D, manufacturing, finance, marketing, HR, sales & service, and many more. You will have the communication and inter-personal skills that enableus to resolve their requests.About youThis is an exciting opportunity for an individual looking to develop a career in IT. The role would be well suited to someone not working in an IT role, but able to demonstrate their confidence in the use of IT technology and looking to start a new career path.It is important to find the right person who understands the importance of good quality customer service, the importance of system reliability for a business, and a passion to learn and improve.This is a full-time role based at our Bar Hill (Cambridge) site. Although working office hours, there are occasions where the individual would be expected to carry out tasks earlier, in the evening or at the weekend, to avoid disruption to factory/customerservices or because of an emergency.Background ChecksDue to the nature of this role the successful candidate will need to complete background checks including a DBS check and 5 years employment/educational references - these will need to be completed before the successful candidate can start the role.What you can expectAs a talented individual working at Domino you can expect a competitive salary and a generous benefits package, including 25 days basic holiday (with the opportunity to buy and sell), a discretionary bonus, life insurance, medical insurance and access to theGreen Car Scheme to name a few!We are a highly successful company, were large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded. Our culture is built on our core values, Collaboration, Listening, Expertise, Ambitionand Responsibility. We think Domino is a great place to work and if you join us, youll find yourself part of organisation which really cares about their people, as well as offering challenging and rewarding careers.Positions may be at an advanced stage of the recruitment process and can close at any time.

Keyskills :
Customer ServiceNetwork InfrastructureReliabilityTechnical SupportManagement Software