Credit Control Team Leader

Job Location	West Mains
Education	Not Mentioned
Salary	Salary not specified
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

iMultiply are delighted to be working with a highly recognisable software group looking for a Credit Control Team Leaderat their easily accessible Glasgow office.TheCompanyThis organisation is a thriving, multi-national business with skilled and dedicated team. Youll be working in anorganisation with high standards, focusing on providing the best possible customer support on its wide ranging clientele.The RoleWorking as part of the Finance Team, and reporting to the Transactional Manager, you will perform credit control duties for a range of customers. You will be responsible for leading a team dedicated tothe collection of current and aged debt whilst providingexcellent customer service.As Credit Control Team Leaderyou will be involved in but not restricted to the following duties:

In conjunction with the Transactional Cash Manager, ensure service levels and KPI’s for the credit controlteam are being achieved
Develop processes and procedures with key aim of continually improving efficiencies and experiences
Ensure processes and procedures are being followed, the appropriate internal controls are in place, and both are being reviewed on a regular basis
Develop the skills of the team members ensuring they have SMART goals and development plans in place in line with their personal development and objectives
Ensure monthly cash collection targets are achieved
Together with the credit control team, identify bad debt risks and ensure the appropriate action is taken to reduce that risk.
Establish positive working relationships with key stakeholders and maintain regular communications and responding to requests and performance issues in a timely manner
Fully accountable for all credit control team reporting in line with deadlines
Oversee new customer due diligence process
Key lead within credit control team during audit
Oversee and manage new integrationsensuring the appropriate processes are in plac

To be considered for this opportunity, you must have the following:

Experience in dealing with high volume, high value accounts and multi currencies
Previous credit control management experience (3 years+)
Team management/supervisor experience
Effective communication and influencing skills, with the ability to liaise with people at all levels
Ability to prioritise workload to meet tight deadlines and monthly collection targets
Self-motivation; strong organisational and time management skills and ready to take responsibility
Ability to adapt approaches to enable required outcomes
Excellent attention to detail and good analytical skills
Professional and methodical approach with good problem-solving skills
Strong Microsoft Excel skills (vlookups / index matching)

On OfferThis is a PermanentFull-Time role based in Glasgow,at an easily accessible location with multiple transportation routes.For further information please feel free to get in touch with Alex Hill at iMultiply by calling or emailingWe are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

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