Housing Management Officer

Job Location	Wembley Central
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

About the Service / DepartmentThe Housing Services Department is a team of staff that assist with the in accomidation services housing management functions. Each role has a small patch from 50-140 units within a geographicul area. The size of the the patch to manage allows us more timeto offer further services for the assest and service user finacie management.About the roleThe role is an enjoyable one with a team support environment and opportunities to learn and teach others. In this role you will learn how we offer a dedicated service to our service users to ensure they have a safe home to live in.

Manage an allocated patch of properties for housing management functions.
To ensure the housing management functions of health and safety of the property, maintenance and voids control, are kept according policy.
Management of service users rent/charges collection, arrears avoidance control, debt management
Under the direction of your line Manager, liaise with partner Registered Providers, ensuring adherence to Management Agreements
Agreement sign ups and exit meetings with service users

About you

An in-depth understanding of all aspects of housing management DWP, revenue and benefits legislation knowledge.
Rent collection and arrears recovery management, plus an understanding of the pre action protocol.
An understanding of civil options available to ensure the safety of the building.
Knowledge and experience of move on options for people living in supported accommodation
Computer literate with the ability to use electronic recording systems to accurately record data
A strong sense of accountability
Time management
A high standard of written and spoken English
Numerate with the ability to analyse and present financial data to a range of audiences
Strong IT skills
Ability to achieve objective through working in partnership with internal and external stakeholders
Able to work sensitively with service users.
Knowledge and understanding of mental heath issues, drug and alcohol dependency and young persons support.

Please noteIf offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.Disability confidentHestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimumcriteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularlywelcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, differentpeople and communities bring to our organisation.

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